RESOURCES > GENERAL INFORMATION

Non-discrimination notice

Ensuring equal access to care for all individuals, without exception.

Willamette Dental is committed to providing equitable care and services to all. We do not exclude, deny benefits to, or discriminate against any person on the grounds of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, protected veteran’s status, genetic information, disability, or age. This commitment extends to all Willamette Dental programs and activities.

  1. Services for Accessibility and Inclusion
    Willamette Dental provides the following free aids and services to ensure accessibility:

    • For Individuals with Disabilities:
      • Qualified sign language interpreters.
      • Written information in accessible formats, such as large print, audio, or electronic formats.
    • For Individuals whose primary language is not English:
      • Qualified interpreters.
      • Written information in other languages.
  1. Reporting Discrimination or Service Concerns
    If you believe Willamette Dental has failed to provide necessary services or has discriminated on the basis of race, color, or national origin, religion, sex , sexual orientation, gender identity/expression, protected veteran’s status, genetic information, or on the basis of disability or age, you can file a grievance with our Member Services Department:

    Member Services Department
    6950 NE Campus Way
    Hillsboro, Oregon 97124
    Phone: 1-855-433-6825
    Fax: 503-952-2684
    Email: memberservices@willamettedental.com

    Grievances can be filed in person, by mail, fax, or email. If you need assistance with filing, our Member Services Department is available to help.

  1. Filing a Civil Rights Complaint
    You also have the option to file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
    Office for Civil Rights
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201
    Phone: 1-800-368-1019
    TDD: 800-537-7697
    Website:

    Office for Civil Rights Complaint Portal

    Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.